American Water Works Company, Inc. (American Water) is a water and wastewater utility company. American Water provides drinking water, wastewater and other water related services to an estimated 15 million people in more than 30 states and in two Canadian provinces. The Company operates in two segments: the Regulated Businesses and the Market-Based Operations. During the year ended December 31, 2011, its Regulated Businesses segment accounted for 88.8% of its total consolidated operating revenue. During 2011, its Market-Based Operations segment accounted for 12.3% of total consolidated operating revenue. In November 2013, American Water Works Company, Inc announced that its Virginia American Water subsidiary has completed its acquisition of Dale Service Corporation. In November 2013, American Water Works Company Inc's West Virginia American Water announced that it has completed the purchase of the Town of Pratt's water system.